Partner Success Manager

• Own and coordinate partner-led implementation projects, ensuring clear scope, timelines, milestones, and successful delivery.
• Act as the main bridge between partners and internal teams, aligning expectations and translating needs into actionable next steps.
• Track project progress, risks, blockers, dependencies, and incidents, and proactively drive resolution to keep projects moving forward.
• Coordinate implementations for new customers led by partners, including solution design, integrations, and data setup.
• Manage ongoing projects involving existing customers and partners, ensuring continuity and alignment across stakeholders.
• Provide technical support to partners during project execution in collaboration with Solutions Engineering and other internal teams.
• Build and maintain a centralized Partner Knowledge Base including partner solutions, capabilities, and integrations.
• Keep partner-related information updated and ensure relevant insights are shared with internal teams such as Account Executives, Solutions Engineers, and Customer Success.
• Run internal enablement sessions to educate teams on partner solutions, capabilities, and use cases.
• Design and manage partner training and certification programs to support ecosystem growth and quality standards.
• Create training materials, courses, exams, and certification environments for partners.
• Support partners throughout the certification process and help ensure successful completion.
• Improve partner-facing documentation and identify content gaps in the Support Center.
• Deliver demos and Proof of Concepts (PoCs) to support partner activation and collaboration opportunities.
• Report implementation risks, partner needs, and relevant incidents to Customer Success and other internal stakeholders.
• Continuously improve partner implementation processes, training assets, and collaboration practices to help scale delivery and ecosystem success.

• 3+ years of experience in project management, partner success, implementation, delivery, or similar roles, ideally in SaaS or B2B environments.
• Strong experience coordinating projects with multiple stakeholders across internal teams, external partners, and customers.
• Excellent communication and relationship-building skills with both technical and non-technical audiences.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects in parallel.
• Initiative, ownership, and a problem-solving mindset with a proactive and execution-driven approach.
• Fluency in English and Spanish is mandatory.
• Ability to quickly understand product use cases, partner workflows, and implementation requirements.

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Nice to Have

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• Solid understanding of technical integrations such as APIs, connectors, and data models.
• Experience in eCommerce environments.
• Experience in B2B / SaaS companies.
• Previous experience working with partners, integrations, or ecosystem programs.

• Flexible environment. Decide when to work from home or when to work from our modern offices located in the heart of Valencia.
• Health insurance covered by us.
• Enjoy 24 paid vacation days.
• We offer our employees the possibility of flexible compensation through Coverflex.
• We offer our employees the opportunity to take English classes or Spanish classes.
• Collaborative and innovative work environment that values creativity and professional growth.
• Excellent learning opportunity working with top talent in the industry. 
• Chance to work with a diverse team of passionate professionals who are dedicated to both corporate and professional success.

If you are a results-oriented, innovative, and collaborative accounting executive professional with a thirst to learn and grow in a fast-paced SaaS environment, we invite you to apply. You will have the opportunity to play a critical role in shaping our future as we reach new heights in the fast growing PIM (Product Information Management) industry.