Collaborative Comment Tracking Sidebar

New Feature: Collaborative Comment Tracking Sidebar

We’re adding a new comment sidebar that gives teams one clear place to see every comment made across their Sales Layer workspace from the past 30 days. It shows what was said, who said it, and exactly where it lives, so nothing gets lost or overlooked. With one filterable view, teams can stay on top of feedback, focus on what needs action, and move faster without chasing scattered notes across fields and products.

Here’s what’s changing and why it matters:

• A single place to view every comment across the platform
  No more chasing feedback across disconnected products, tables, or fields. The sidebar brings all comments into a single list with full context: who wrote it, what it’s about, and where it sits.
  
• See new activity at a glance
  A red indicator in the top bar shows when new comments are waiting. It’s a subtle but clear way for teams to stay on top of collaboration without inbox overload.
  
• Quickly find what’s relevant to you
  Users can filter the view to show only comments where they’ve been mentioned, helping them focus and respond faster.
  
• Sort comments your way
  Choose to view newest or oldest comments first depending on the task at hand.
  
• Click to jump straight to the right place
  Each comment links directly to its item and field, so you don’t lose time searching for context.
  
  

Why it matters for B2B and B2C companies‍‍

For companies with teams managing thousands of SKUs, content entries, or technical product data, comment management isn’t a nice-to-have, it’s a bottleneck. Most collaboration today happens in silos: comments scattered across spreadsheets, emails, or lost inside specific records. That leads to slower launches, missed updates, and frustration across teams.

With this feature, comment tracking becomes structured, actionable, and team-friendly.

Picture this: A product manager at an industrial tools distributor is coordinating with four teams: content, compliance, e-commerce, and translation. A comment comes in on a product spec sheet about a missing certification detail. Instead of waiting on an email thread or digging through records, they open the sidebar, filter by mentions, click the comment, and land right on the field that needs attention. Five minutes later, it’s resolved and marked complete.

Multiply that scenario by hundreds of products and dozens of collaborators, and the value becomes clear.

This release helps B2B and B2C teams:

• Move faster by reducing time spent hunting for feedback
  
• Keep everyone aligned in the same workspace
  
• Improve accountability and clarity across workflows
  
• Increase platform adoption by making daily tasks easier to manage
  

Stronger collaboration doesn’t just keep things organized. It leads to faster execution, smoother cross-team handoffs, and fewer costly errors.